This Website Privacy Policy (“Privacy Policy”) governs the website osteonewyork.com (“Website”) operated by OsteoStrong New York or its affiliates (“we,” “us,” or “our”). This Privacy Policy outlines the types of information we collect, how we utilize it, the measures we take to protect it, and the circumstances under which we may disclose it to third parties.

This Privacy Policy forms part of and is subject to any agreement you may enter into with us (if applicable) (“Terms of Service” or “TOS”). By agreeing to the TOS, you confirm that you have read, understood, and consented to the collection, use, and disclosure of your information as described herein. If you disagree with any aspect of this Privacy Policy, you should not accept the TOS and must refrain from using the Website.

For additional details on our data privacy and security practices, including compliance with applicable regulations such as the General Data Protection Regulation (GDPR), please refer to the sections below.

Information Gathering and Usage

In operating the Website and delivering our services, we may collect the following categories of user information (“Information”):

• Personal Information. We gather personal information (“Personal Information”) from you and any individuals granted access to the Website by you. This information supports billing, account management, and utilization of Website features. Examples include, but are not limited to, first name, last name, email address, and mailing address. We also collect Personal Information submitted via emails to us or added to the Website (including for other users).
• Browsing Information. We may record details about your computer hardware, software, and browsing activities.
• Training Information. We may track data related to learning or training activities conducted through the Website.
• Survey Information. We may collect responses to surveys sponsored by us on the Website.

This Information is collected for purposes such as providing products and services, billing, user identification and authentication, Website enhancement, communication, and research.

Message frequency from us may vary.

We will not share your personal data with any non-affiliated third parties.

Cookies

Cookies are small electronic files transferred from a website to a user’s device to customize visits and maintain records. Cookies are essential for accessing most of our services. You may disable cookies in your browser settings; however, doing so may prevent access to key features of the Website. Unless your browser is configured to reject cookies, our system will deploy them upon visiting the Website.

Web Beacons

Certain pages on our Website or in our emails may include web beacons (also known as clear GIFs, pixel tags, or single-pixel GIFs). These enable us to track user interactions, such as page visits or email openings, and compile statistics on content popularity and system integrity.

Data Storage

We engage third-party vendors and hosting partners to supply necessary hardware, software, networking, storage, and related technologies for operating the Website. While we retain ownership of the code, databases, and all rights to the Website, you maintain full rights to your data.

Protecting Personal Information

We prioritize the security of your Information and implement administrative, physical, and electronic safeguards to prevent unauthorized access. These measures are designed to provide an appropriate level of security, considering factors such as technological feasibility, cost, processing scope, context, and potential risks to individual rights and freedoms. Notwithstanding these efforts, we cannot ensure absolute security of your Information. We disclaim liability for disclosures resulting from transmission errors, unauthorized third-party access, or other events beyond our reasonable control.

Privacy Shield

We comply with the EU-U.S. Privacy Shield Framework established by the U.S. Department of Commerce concerning the collection, use, and retention of Personal Information transferred from the European Union to the United States. We are committed to the Privacy Shield Principles. In the event of any conflict between this Privacy Policy and the Privacy Shield Principles, the latter shall prevail.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Last Updated” date at the top will indicate the most recent revision. We encourage you to review this page regularly. Continued use of the Website following updates constitutes acceptance of the modified terms.

Contact Us

For questions or concerns regarding this Privacy Policy or our data practices, please contact us at [email protected].